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Alexypk 13/05/2017
I RECEIVED THE DRONE 2 DAYS AGO - I INSTALLED EVERYTHING, CALIBRATED COMPASS AND GIMBAL - BEFORE MY FIRST FLIGHT I CHECKED CAREFULLY EVERY PART I INSTALLED TWICE - STARTED FLYING AND CAMERA FELL DOWN AND BROKE APART - SEE ATTACHED PICTURES! MY DRONE IS USELESS NOW! I ASSUME THE GIMBAL HOLDER WAS FAULTY / GIMBAL ITSELF WAS NOT ADJUSTED WELL! DO NOT RECOMMEND! BE CAREFUL WITH YOUR CAMERA IN DRONE!
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  • Banggood Dear Alexypk ,Thank you for choosing Banggood and sorry for your any inconvenience came up with the product.If the product is any different from our description or if you have any after-sales problem with the product welcome to contact us(cservice@banggood.com).We will try our best to help you solve the problem you met and issue a proper solution for you as soon as possible.Hoping your kindly understanding,we wish you have a nice day.

    02/06/2024
  • tpo88 Don't blame Bangood. You just have no idea of how to assemble a drone. That's it.

    Reply 24/06/2017
  • Dbowgen123 No, I had the exact same issue and BANG GOOD chose to not help me. I assembled it as per the instructions, made sure everything was in order and I DO KNOW how to assemble a drone but this still happened. I am very upset with the way banggood have handled it.

    Reply 07/09/2017
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